We built the crew we wish existed the night our load got rejected.
CrossDocksPro is the emergency cross-docking, load rework, and re-delivery team carriers and brokers call when a shipment goes sideways. No hold music. No 3-day lead times. Just a dock, a crew, and freight moving again.
Freight doesn't wait for
business hours. Neither do we.
CrossDocksPro was started by former terminal managers and over-the-road dispatchers who spent years watching the same crisis play out: a rejected load, a receiver who won't budge, and a carrier stuck paying detention while everyone else clocks out for the night.
The problem we kept running into
Every rejected pallet, every missed appointment window, every hour of detention had one thing in common: the fix existed, but nobody would answer the phone fast enough to make it happen. Standard cross-docks ran 9-to-5. Emergencies don't.
We flipped the model
Instead of scheduled dock time, we built a standby crew and reserved dock space that's ready the moment the phone rings — day, night, weekend, or holiday. A real person answers in under 60 seconds and starts coordinating before you've finished explaining the situation.
From one dock to six hubs
What started as emergency coverage out of Fontana grew into a network with major hubs across California, Illinois, Texas, Florida, New Jersey, and Georgia — because a freight emergency in Newark can't wait for a crew based in California.
Where we stand now
We've handled rejected loads, shifted freight, blown appointment windows, and everything in between for e-commerce brands, food and beverage shippers, automotive parts suppliers, and manufacturers coast to coast — with the same transparent, no-surprise pricing we started with.
Get rejected, delayed, or mishandled freight moving again — fast, transparently, and without the runaround.
Speed With Accountability
Fast doesn't mean careless. Every load gets a real-time photo and status update, not just a promise.
No Hidden Fees
Per-pallet or hourly rates, quoted up front. The invoice matches the quote. Every time.
Always Open
24/7/365 means Christmas, 3 a.m., and everything in between. A person answers, not a voicemail box.
Handled Right
Fully insured facilities, 24/7 surveillance, and experienced handlers on every rework and restack.
Six hubs. One call.
Our regional hubs mean a shorter drive for the crew and a shorter wait for you, wherever the emergency lands.
Built by dock people, not a call center.
Every shift is staffed by people who've actually stood on a dock at 2 a.m. figuring out how to save a load — not a script-reading operator relaying messages.
Former Terminal Managers
Run dock scheduling, dispatch, and crew coordination so a load lands, gets reworked, and moves out without waiting in line behind routine freight.
Warehouse & Rework Specialists
Handle pallet reconfiguration, quality inspection, and restacking on rejected or shifted loads, with photo documentation at every step.
24/7 Dispatch Team
Answers the phone in under 60 seconds, quotes the job on the spot, and sends status updates roughly every 30 minutes until it's resolved.
Got a load on the clock
right now? Call us.
One call gets your freight moving again — no obligation quote, no hidden fees.