Privacy Policy

At Cross Docks Pro, we are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our freight and logistics services.

1. Information We Collect

We collect personal and business information that you voluntarily provide to us when you:

  • Request a quote or place an order for freight services
  • Register for an account or communicate with our team
  • Visit our website or mobile application

Types of information collected may include:

  • Full name, email address, phone number
  • Company name and business contact details
  • Billing and shipping addresses
  • Freight details (e.g., cargo type, weight, destination)
  • Payment and transaction information
  • GPS or tracking data (for shipment monitoring)

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and manage freight and logistics services
  • To communicate with you about your shipments, billing, and support requests
  • To process transactions and issue invoices
  • To improve our services, website, and operational efficiency
  • To comply with legal and regulatory requirements

3. Sharing of Information

We do not sell your personal information. We may share your information with:

  • Third-party logistics partners or carriers to fulfill your shipping needs
  • IT service providers and software vendors who assist in our operations
  • Government authorities or regulators, if required by law 

All third parties are required to protect your information and use it only for the purposes specified.

4. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, misuse, or disclosure. These measures include:

  • Secure servers and encrypted data transmissions
  • Restricted access to personal data
  • Regular monitoring and security updates
  • No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable laws .

6. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal information
  • Object to or restrict certain types of data processing
  • Withdraw consent (where applicable)
  • File a complaint with a data protection authority


7. Cookies and Tracking Technologies

We may use cookies and similar technologies on our website to:

  • Improve user experience
  • Analyze site traffic and usage
  • Support marketing and service optimization

You can manage cookie preferences through your browser settings.

8. International Data Transfers

If your data is transferred outside your country of residence (e.g., to servers or partners in other countries), we ensure adequate safeguards are in place, such as contractual agreements or data protection certifications.

9. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date.